
WHAT FASHION QUEESNS ARE SAYING
Our Commitment to You
Customer satisfaction is our highest priority. With our 30-day money-back guarantee, you can shop with assurance, confident that your experience is what matters most to us.
Questions? We’ve Got You Covered
How long will my order take to deliver?
Pre-Order Craftsmanship
To maintain the highest level of craftsmanship, all current orders for these jeans are placed on a pre-order basis. Each piece is carefully handmade, ensuring a unique and premium finish tailored just for you.
Processing & Creation Time
• Pre-Order Timeline: Please allow 1–2 weeks for the processing and creation of your jeans before dispatch.
• This timeframe allows our artisans to perfect the intricate lace detailing and appliqué work to meet our luxury quality standards.
Estimated Shipping Time
Once your jeans have been crafted and shipped, delivery times may vary depending on your location:
• Domestic/International: 7–14 business days after dispatch
• Tracking: A confirmation email with tracking details will be sent as soon as your order is on its way.
Important Note
As each pair is handmade and produced on a pre-order basis, we truly appreciate your patience. Exceptional quality takes time — and we promise it will be worth the wait.
Do you ship on weekends or holidays?
Our fulfillment team works Monday–Friday. Any orders placed on weekends or holidays will start processing on the next business day.
Where can I find my tracking number?
Your tracking number will be emailed to you within 1 business day after your order is shipped. Use it to track your package directly on the carrier’s website.
Can I change my shipping address/size after placing an order?
If your order hasn’t shipped yet, reach out to us right away. We’ll do
our best to update your address/or size before your package is sent.
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